Strategic client touch-points are client facing interactions that build up your strategic client engagement. If you’re not managing them well, your clients are likely to treat you as a technology vendor instead of a trusted advisor. We’ve defined those critical touch-points through the sales, account management and vCIO processes and created tools to better manipulate them so you can become a true business trusted advisor.
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See what our members have to say about ReframeYourClients
This is the future of Managed Services. The platform helps you start with a benchmark then plan and execute a continuous improvement cycle for your customers. The Connectwise integration nicely brings the whole process into Connectwise so you can work the same processes that you do today with projects and agreements. The MSP service delivery platform is more than a tool. It's a big step forward in understanding the need to reframe your customers so their business can succeed with technology.
Green Dot Active Solutions (US)
ReframeYourClients has helped us build a rock-solid sales process that truly brings value to the client from the very first meeting. In the next 5 to 10 years IT managed services providers will have to focus on bringing business value with more than just behind-the-scenes IT management. By integrating MSP 2.0 vCIO services IT companies can provide more value and be an integral part of the full business, not just a single vendor.